The entire legal profession is experiencing ‘change’ on an unprecedented scale. Driven by today’s hypersensitive global economy, increased competition and changes within the regulatory & compliance environment, both consumers and corporations expect legal services providers to deliver legal work in a more transparent, efficient and cost effective manner. As a result, law firms are having to adopt new and innovative working practices and technologies which enable them to retain existing clients and win new business.

General Counsels are today under pressure to justify their status as a cost centre to the business. They are being held accountable for performance of their individual business line, just like any other part of the organisation. Hence, legal departments are increasingly looking to introduce new strategies, processes and digital technologies to replace inefficiencies in operations and increase profitability.