We solution, implement, manage and continuously improve end to end Infrastructure requirements, while our clients concentrate on their core business. We offer services around the following;

* Service Desk
* Proactive Monitoring
* End User Computing
* Data Center
* Network
* Security
* Service Management & Integration

Consulting;
We also provide consulting services to businesses in all verticals to help them streamline their processes and improve effectiveness & efficiency. Our consultants are experts in;

* Program Management
* IT Strategy
* Governance, Risk & Compliance
* Transition & Transformation
* ITIL, COBIT, ISMS, ITSM, QMS Security Services (VA & PT) Implementation & Certification
* Security Services (VA & PT)
* Disaster Recovery
* Business Continuity
* Workshop / Training
* Service Management & Integration

Frameworks, Standards & Methodologies Followed

Frameworks Standards Methodologies
ITIL 2011 Edition ISO 9001:2015 TQM
COBIT 5 ISO/IEC 27001:2013 Lean Six Sigma
PMBOK 5th Edition ISO/IEC 20000-1:2011 Agile
PCI DSS V3.2

Partial list of Environments Managed

Cloud Application Operating System Service Management
AWS Ruby Linux (Red Hat, Ubuntu) Service Now
Microsoft Azure PHP Windows Service Desk Plus
SoftLayer Java MAC – OSX Freshdesk
Rackspace node.js OTRS / JIRA
Google Cloud Python Redmine

Partial list of Tools Implemented & Managed

Automation / Deployment Version Control Monitoring RDBMS / No SQL Container / Virtualization Continuous Integration VA/PT Apps Server
Chef Git Nagios Microsoft SQL Docker Jenkins Nessus Puma
Puppet SVN New Relic Postgres SQL Vagrant CircleCI Qualys Unicorn
Ansible CVS Zabbix MySQL Passenger
Capistrano Cacti Mongo DB / Redis